Privacy
At The Fused Group, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized experience. Please read on for more details about our privacy policy.
Controllers of Personal Information
Any personal information provided or to be gathered by The Fused Group is controlled primarily by The Fused Group Ltd
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the cards expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order.
We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order.
For some international deliveries this number may be given to our couriers.
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
We may use the information we collect to occasionally notify you about important functionality changes to the Web site, services and special offers we think you will find valuable. If you would rather not receive this information, you may opt out by contacting us.
How does The Fused Group protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
What about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that.
Will The Fused Group disclose the information it collects to outside parties?
The Fused Group does not sell, trade or rent your personal information to others. The Fused Group may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK Data Protection legislation
In summary
We are committed to protecting your privacy. We do not sell, trade or rent your personal information to others.
Your consent
By using our Web site, you consent to the collection and use of this information by The Fused Group. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
Please note that the information you enter will be transferred outside the European Economic Area for the purposes of processing by The Fused Group and its affiliates and in order to maintain customer accounts for you at other The Fused Group sites. Any transfer of personal information outside of the European Economic Area is done in circumstances ensuring that the information is processed only in accordance with this Privacy Policy and the UK Data Protection Act. By submitting your order, you consent to this transfer. We may also use your personal information and our affiliates to occasionally notify you about important functionality changes to our Web site, services and special offers we think you will find valuable. If you would rather not receive this information, you may opt out by contacting us.
Tell us what you think
The Fused Group welcomes your questions and comments about privacy. Please contact us.